21+ | Responsible Gaming

123kyat
Responsible Gaming —
A Safe Playing Experience

Games should be for entertainment only. This page explains the self-control tools, limits, and ways to get help available to all players at 123kyat.

Gaming and Responsibility

Online games can offer fun, relaxation, and an enjoyable experience trying your luck. But they can only be a good form of entertainment when played responsibly and in a controlled way. At 123kyat, we always put the safety and well-being of our players first.

Responsible gaming means setting your own money and time limits, handling losses well, and understanding that games are for entertainment only. Ask yourself honestly — are you playing for fun, or are you trying to win back money you have already lost?

123kyat has built-in tools so players can stay in control, and strictly enforces that only players aged 21 and above are allowed to play. This page provides guidance so you can make your own decisions about gaming and get help immediately whenever you need it.

Key Principles of Safe Gaming

21+ Age Requirement

Only players aged 21 and above may open an account and play at 123kyat. We do not allow underage players to register and actively verify this.

Spending Limits

Players can set their own daily, weekly, or monthly deposit limits to plan their budget in advance and play within their means.

Time-Out Tool

Use the Time-Out tool to take a temporary break from games, pausing play for anywhere from a few days to several months. You are in control.

Self-Exclusion

If you feel that a gambling problem is developing, you can request Self-Exclusion and your account will be suspended for that period.

Understanding Problem Gambling

This page clearly lists the risks and warnings about gambling to raise awareness that gambling can affect your health.

24-Hour Support

For gambling-related concerns, you can reach 123kyat's 24-hour Myanmar-language Live Chat or email us anytime for help.

Signs that you should watch out for

If you notice any of the following in yourself, take it as a sign that gambling has gone beyond entertainment and seek help.

Warning

  • When you find yourself gambling again to try to recover money you have lost
  • When you have to hide your gambling from family or friends
  • When gambling is causing you financial difficulties
  • When you have decided to stop gambling but cannot control yourself
  • When gambling is affecting your work, studies, or relationships
  • When you are borrowing money or making small withdrawals just to keep gambling

How to practice healthy gambling habits

  • Set your budget before you play and do not go beyond that amount
  • Set a time limit in hours or minutes and stop playing when that time is up
  • Do not think of losses as something to recover — treat them as the cost of entertainment
  • Avoid playing when you are in a bad mood or feeling unsettled
  • Avoid gambling while drinking alcohol — it affects your ability to make good decisions
  • Do not think of gambling as a last resort for money — treat it as something done purely for fun
  • Play with the mindset that winning is a bonus — be prepared to accept losses when they come
  • Remember that gambling is only one part of life — always put family, health, and work first

How to use self-control tools

1

Log in to your account and go to Settings

After logging in to 123kyat, look for the responsible gambling tools in your personal account settings.

2

Set a deposit limit

Set a daily, weekly, or monthly maximum deposit amount that fits your budget. If you want to change it, there is a cooling-off period before the new limit takes effect.

3

Request a Time-Out

If you want a temporary break, you can set a Time-Out yourself for anywhere from days to months. You will be able to play again once that period ends.

4

Request Self-Exclusion

If things are getting worse, request self-exclusion — your account access will be blocked for the chosen period and reopened only when it expires.

5

Contact us via Live Chat or Email

If you are having trouble changing your settings, reach out through our 24-hour Myanmar-language Live Chat or at [email protected] — we are happy to help.

Notes on deposit limits

Minimum deposit

The minimum deposit at 123kyat is 3,000 Ks. You can deposit via KBZPay, Wave Money, AYA Pay, and CB Pay. If you are managing your budget — keep this limit in mind and avoid depositing on days when you are unsure.

Minimum withdrawal

The minimum withdrawal amount is 20,000 Ks and withdrawals normally arrive within 5–30 minutes. When you win, do not withdraw right away — factor it into your budget first, then withdraw.

Understanding bonus limits

When using the 120% welcome bonus (up to 500,000 Ks), you must meet a wagering requirement of 25x before you can withdraw any bonus-related winnings. Make sure you understand this requirement before you play.

21+ age verification and protecting those who should not play

123kyat strictly requires players to be 21 years of age or older. Age is verified against your National Registration Card (NRC) when you open an account. Parents and guardians are responsible for making sure that children and young people cannot access any account that could be used for gambling.

If a family member uses a shared computer or phone, keep game applications closed when not in use, clear browser history and saved logins, and make sure your account is logged out.

Guide for Parents / Guardians

  • Close the gaming website whenever you are not logged in or not using the computer
  • Use browser parental control tools to block children from accessing the site
  • If you have concerns, you can report gambling activity around a child by contacting us at [email protected]
  • For any player-related issues, our 24-hour Live Chat is available to help

How to Get Help

If you feel that gambling has become a problem — don't hide it, ask for help right away. The 123kyat support team will listen without judgment and help you through it.

Live Chat

Available 24 hours in Burmese. This is the fastest way to get an immediate response.

Email

You can send a gambling control request to [email protected]. Personal matters and Self-Exclusion requests can also be submitted this way.

Play for fun — be a responsible player

If you want to enjoy the games, you can browse the games at 123kyat. If you have questions, check the FAQ or contact us via Live Chat.

Explore more games at 123kyat

Questions about responsible gambling at 123kyat

You must be 21+ to play at 123kyat. This is a policy we strictly enforce, and your national ID will be checked when you open an account. Any requests from underage individuals will be refused immediately.

Log in to 123kyat and go to the Responsible Gaming section in your account settings. There you can set a daily, weekly, or monthly deposit limit. If you want to raise the limit, you can only do so after a waiting period — lowering it takes effect immediately for your protection.

Self-Exclusion is a tool that lets you remove yourself from gaming and request that access to your account be blocked. You can request this through [email protected] or via Live Chat. During the exclusion period your account access will be closed, and it will only be reopened once the period has ended.

Time-Out is a temporary break where you can set a limit from a few days up to ten weeks. Once that period ends, you can resume playing. Self-Exclusion is a stronger decision, with a longer closure period, and access is only restored after the period is fully complete. If you are experiencing gambling problems, Self-Exclusion is recommended.

Chasing money you have lost, deciding to stop but being unable to follow through, and having your daily life affected by gambling — these are signs of a gambling problem. If you are feeling this way, reach out to our 24-hour Live Chat for help.

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